ACUO Structural Insights Ltd ("ACUO", "we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you visit acuo.uk, how we use it, who we share it with, and the rights you have over it.
We are the "data controller" for the information described in this policy. Our details are:
This policy was last updated on June 2026.
This website collects personal information to power our site analytics, including:
This information may also include details about your use of this website, including:
We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity. You can read Squarespace's privacy policy at https://www.squarespace.com/privacy.
Our legal basis: we rely on your consent for analytics, which you give by acknowledging our cookie banner.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
Necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
Analytics and performance cookies are used on this website, as described above, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
You can withdraw your consent or change your preferences at any time via the cookie banner, and you can also manage or delete cookies through your browser settings. Squarespace's full cookie policy is available at https://www.squarespace.com/cookie-policy.
When you submit information to this website via a web form, we collect the data requested in the form in order to track and respond to your enquiry and to manage our relationship with you. Depending on the form, this may include your name, email address, phone number, company, and the details of your enquiry.
We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.
We also store and process this information using [insert your storage method(s) — e.g. email inbox, Google Workspace], and use [Zapier — delete if you do not use it] to transfer form data between the systems we use.
Our legal basis: we rely on our legitimate interests in responding to enquiries and running our business, and, where you are asking us to quote for or provide services, on taking steps at your request before entering into a contract.
This website serves font files from, and renders fonts using, Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
You can read the relevant privacy policies at https://policies.google.com/privacy (Google) and https://www.adobe.com/privacy/policy.html (Adobe).
Some of the providers we use — including Squarespace, Google and Adobe — are based in, or process data in, countries outside the UK, including the United States. Where your personal information is transferred outside the UK, we rely on the safeguards those providers put in place (such as the UK's International Data Transfer Agreement, the UK Extension to the EU–US Data Privacy Framework, or equivalent approved mechanisms) to ensure it receives an equivalent level of protection.
We keep personal information only for as long as we need it for the purposes set out in this policy, and to meet our legal, accounting and record-keeping obligations. Enquiry and client correspondence is typically retained for the duration of our relationship with you and for a reasonable period afterwards; analytics data is retained in line with Squarespace's retention periods. When we no longer need your information, we securely delete or anonymize it.
Under UK data protection law, you have the right to:
To exercise any of these rights, please contact us using the details at the top of this policy. We will respond within one month.
If you have a concern about how we handle your personal information, we would like the chance to put it right, so please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator:
We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this policy or about how we handle your personal information, please contact us at info@acuo.uk
